The entire Danny Newfeld collection is made from 925 Sterling Sterling or 14K Gold. You will see the 925 stamp on each item. Some of our jewelry is also plated. You may also choose 14K Yellow Gold plating over sterling silver, or 14K Rose Gold over sterling silver. Did you know: Sterling silver is nickel and lead free? Exact materials associated with each style are listed on their product detail page.
Our offices, fulfillment center and design studio is located in Ra'anana, Israel.
Silver will need a little TLC to avoid tarnishing (also called oxidization). You can avoid tarnish by wearing your jewelry often. The natural oils in your skin will “clean” the silver and keep it looking shiny. we recommend that our customers are cautious when washing their hands, swimming, exercising, cleaning, or styling their hair, as soaps, chlorine, detergents, cleaning agents, and hair products can remove the plating. Our Danny Newfeld eco-friendly pouch doubles as a safe haven for your jewelry’s storage and a polishing cloth to keep it looking bright and shiny.
Because of our jewelry is 14K Gold plated over sterlings silver, it is possible for the plating to fade over time from continuous wear. This is unavoidable over the lifetime of any plated jewelry. Because of this, we do recommend that our customers are cautious when washing their hands, swimming, exercising, cleaning, or styling their hair, as soaps, chlorine, detergents, cleaning agents, and hair products can remove the plating. Our Danny Newfeld eco-friendly pouch doubles as a safe haven for your jewelry’s storage and a polishing cloth to keep it looking bright and shiny.
Free Standard Shipping:
Once you have placed your order, you should receive your order within 10-14 business days. Please allow 1-2 additional days for orders of your personalized jewelry to be created, packed and shipped.
If you choose EXPEDITED shipping, your order will arrive within 3-5 business days; we use DHL as our shipping carrier. Please allow 1-2 additional days for orders of your personalized jewelry to be created, packed and shipped.
* We do not GUARANTEE expedited shipping to PO Boxes - only to physical addresses.
Your Danny Newfeld purchase will arrive individually wrapped and sealed; including a gift boxes and eco-friendly storage pouch.
Despite our best efforts, sometimes circumstances out of our control lead to lost packages. We know it is frustrating! Before contacting us, we would recommend you contact the shipping carrier responsible for your package (USPS, or DHL), as they may be able to initiate a search for your package and locate it. But, if all else fails, please contact us at firstname.lastname@example.org
Returns & Exchanges
To be eligible for an EXCHANGE or a REFUND, your item must be unused and in the same condition that you receive it. You will have up to 30 days to return your item for a full refund (less any shipping fees).
If 30 days has passed, you may return the item up to 90 days after purchase for exchange or credit only. To be eligible for a credit or exchange, your item must be unused and in the same condition that you receive it. For more information, please click here.
It is important to us that you will LOVE your new piece. If you are not in love with your purchase here is what you need to do:
Your return is approved via Email. Once we receive your return request, we ill contact you within 24 hours to confirm the request and provide you with the information you will need to mail your item back to us. We require you to send your package with a tracking number.
On the outside of your package add the Return Authorization Number
We are not responsible for lost or damaged returned shipments. Do NOT return items to our shipping address. Please reach out to us for return information.
All returns will be refunded to your original form of payment. Refunds will typically be issued within 72 hours of return shipment receipt. Your credit card may take additional processing time for refunds. Shipping costs are not refundable.
While our entire collection undergoes a rigorous quality assurance process before leaving our studio, we understand that items can break. Apart from the exclusions listed below (Roman Glass, Plating) we will offer a replacement or repair of a product purchased within the past 90 days. You may be required to upload a picture of your product for an assessment by our Quality Assurance team.
While we accept returns on jewelry that has been engraved or personalized, please note that you will receive a refund for your purchase -less 30% of your purchase price.We will not accept "straight exchanges" for size changes on engraved/ personalized jewelry.
The beauty of Roman Glass is its patina and the process it takes in its hand application. To preserve your glass, avoid contact with water, lotion, soap, perfume and any harsh chemicals. We will not accept returns of Roman Glass that have been exposed to the above elements.
Our 14K gold plating is applied with a high quality and advanced plating process. Exposure to moisture, polishes, chemicals, perfumes, excessive rubbing, soaps etc., may accelerate the fading of plated jewelry. Returns or exchanges on plated jewelry will only be accepted within 30 days of purchase.
Changed your mind? If you would like to change or cancel an order please contact us immediately at email@example.com. Please note:
If your order has already been processed, you will need to follow the same return process as stated below (all orders are processed within 24 hours - except on weekends)If your item has been personalized / engraved, you will receive a refundless 30% of of your purchase priceIf you have received a gift-with-purchase, that will need to be returned as well to be eligible for your refund
We reserve the right to modify or change prices without notice. Price adjustments will not apply to:
Previously purchased itemsItems on clearanceHoliday promotions
While we may offer coupons or discounts on purchases, they can not be retroactively applied.
We accept Visa, Mastercard, amex and Paypal for payment. Please use the payment gateways. We do not accept post-dated payments, nor telephone payments.
Your purchases from theDanny Newfeld Collection may be taxed using the applicable sales tax rate for your shipping address. An estimated sales tax amount will be displayed when orders are placed. The exact sales tax will be calculated and charged at the time your order is shipped. Purchased goods may be subject to import taxes, customs duties and fees levied by the destination country or state.